SHIPPING & RETURN POLICY

Shipping

Shipping Options:

Receive free standard shipping within USA for purchases over $99 USD, excluding taxes.

 

Service

Shipping Charges

Standard

 $12.99 USD on orders below $99 USD
FREE SHIPPING on orders over $99 USD

Express/ Priority

 Contact us for rates:
Email us at orders@72hours.com
Call us on our Toll Free line 1 800 964 8699

Order must be placed between
Monday to Friday before 1 PM ET

Order Cut-Off times

Standard Shipping


Orders placed Monday to Friday before our shipping cut-off time of 2.30pm ET will be shipped between 1 to 3 business days. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.


Express and Priority Shipping

Orders placed before our shipping cut-off time of 1pm ET will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
All orders are subjected to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

 

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Shipping Restrictions

Shipping to P.O. Boxes

Please allow additional time for orders shipped to P.O. box addresses.
Orders shipped to P.O. box addresses, rural postal codes, and remote locations are considered beyond points and can only be reached through Standard Shipping only. Please allow additional time for orders shipped to these addresses. Please be advised, additional shipping fees may incur. A customer representative will reach out immediately if there are any additional shipping fees.

 

Shipping to Multiple Addresses

You may only ship to one address per order.
If your order contains items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact 72hours Customer Service for assistance and we'll be happy to help you out.

Toll Free Line: 1 800 964 8699

 

Redirecting An Order

Please make sure your shipping address is correct as we cannot redirect orders once items have been dispatched. Sorry!

 

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact 72HOURS Customer Service so that we can assist you further.

Email: order@72hours.com
Toll Free Line: 1 800 964 8699

If you refuse your order, or any part of it without authorization from us, you will be responsible for all shipping charges.

 

Taxes and Duties

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.
No additional duty charges will be applicable to shipments within North America.

 

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Order Tracking Information

Shipping Confirmation and E-Receipt Email

  1. Once an order has shipped, we will send you an email with the tracking number.
  2. Click the link in the email to track the progress of your shipment.

     

    Order History

    You can also track your order in your order history.
    1. Sign into your account and click Order History. If you used Guest Checkout and do not have an 72 HRS account, just click Order Tracking at the bottom of the page and fill in your information.
    2. Click "View Order" in your order history.
    3. Click "Track Items" to get the tracking information for your order.
    It may take up to 72 hours for your tracking number to be activated.